We share what we learn automating our own operations: AI agents, automation and compliance for small businesses in Quebec and Ottawa.
Operations
Three tasks we stopped doing by hand in our own businesses
Three tasks we used to do by hand in our own businesses, now handled by an agent: quote follow-ups, missed calls, supplier orders. What we learned by testing it on ourselves first.
What is an AI agent? A guide for small-business managers
An AI agent isn't just a chatbot. Unlike tools that only answer questions, an AI agent takes real actions: it sends emails, updates data and triggers processes.
AI agents vs automation software: what's the difference for your business?
Zapier automates predefined workflows. An AI agent reasons, adapts and makes decisions. Understanding the difference helps you pick the right fit for your processes.