FAQ

Everything you want to know.

Does the AI agent make decisions without my oversight?
No. Every irreversible external action (sending an email, approving a transaction, communicating with a third party) is preceded by an approval request sent to your team. Obrio is built on the principle of final human judgment.
Is my data kept confidential?
Yes. Obrio complies with Quebec's Law 25. Your operational data is not used to train AI models. A data processing agreement governs every deployment, and we run a privacy impact assessment (PIA) before any transfer.
How long does setup take?
The first pilot is usually up and running in one to two weeks. The initial assessment takes one or two meetings, configuration and integration with your existing software take a few days, and your team is trained in parallel with the rollout.
Do I need technical knowledge?
No. Obrio is a turnkey service — we handle everything: configuration, integration, training and ongoing operation. Your employees interact with the agents through the tools they already use (Outlook, QuickBooks, etc.).
What happens if the agent makes a mistake?
Agents never take an irreversible action without human validation. If something looks off, our team is notified and steps in. We also continuously monitor and improve the agents deployed at each client.
Does Obrio work with my current software?
In the vast majority of cases, yes. Obrio integrates with the tools SMBs use every day: Outlook, QuickBooks, HubSpot, Acomba, Slack, Google Workspace, Trello, and many more. If you use specialized software, we assess feasibility during the initial diagnosis.
Can I add or remove AI agents along the way?
Yes. The service is modular. You can start with a single agent (e.g. Quotes), add more over time, or adjust the scope as your needs evolve. Pricing adapts accordingly.
Are there setup fees?
No. No setup fees. You only pay the base monthly plan and the active agents. The goal is to make sure you see a clear return on investment before scaling up.

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